*YOU matters, I doesn’t*
In a conversation with any person the biggest problem we face is to how to make it interesting and get the person genuinely and happily involved in the conversation.
Normally while talking to a patient we talk as if self obsessed, using the word I , Me, My Skills, My Practice blah blah….📣📢
And the patient is ignoring everything and waiting for something else to come up.🙄🤦🏻♂
That something else is the word YOU, Your dental problems, your life , your bespoke solutions.
The time we talk about him he becomes attentive,it’s human nature , everyone likes to be hear about self ☺☺.
And that’s when the Communication actually happens.😬↔🙂
So keep the ‘ I ‘ away and use the ‘YOU’ more often to get best outcome from the discussion .
Cos YOU matters a lot than I.
What say 🤷🏻♂🤪
Dr Santosh Pingale
DBM Coach
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