compliance for dental practices Archives - Dental Business Masters (DBM)

Phone Call Answering Tips In Your Dental Practice

Tips to answer a phone call enquiry in dental practice A warm and welcoming greeting by phone can be the difference between a satisfied patient and a bad first impression. Here are 5 great tips to help your dental receptionist enhance their telephone manner and provide patients a customer service experience that they will hope

Information Management Systems In Dental Practices

Information is an important resource for effective and efficient delivery of health care. Provision of health care and its continued improvement is dependent to a large extent on the information generated, stored and utilised appropriately by the healthcare organisation. One of the major Intent of this chapter is to ensure data and information meet the

Human Resource Management In Dental Practices

The most valuable asset of a dental practice and health care system is the skilled human resource. Human resources are an asset for effective and efficient functioning of a dental practice. Without an equally effective human resource management system, all other inputs like technology, infrastructure and finances come to zero. Human resource management is concerned

Facility Management In Dental Practices

How a dental practice is expected to manage its facility? NABH standards guide dental healthcare providers about the minimum requirements that ensure the safe and secure environment for the patients, their families, staff & visitors. Standards expect 1.Standards expect the facility is kept clean and hygiene is adequately maintained in all the areas of the

Continuing Quality Control In Dental Practices

“Quality Control is implemented to detect and correct problems when they occur, quality assurance is implemented to prevent problems from happening” This section is intended to guide the Dental Practice with the process of improving the quality of care. To improve quality of care of the organisation must collect, analyse clinical & non-clinical data related

Managing Dental Materials, Medicament, Instruments & Equipment in Dental Practices

We as dentists experiment and use a wide range of materials; equipment compared to any other health care provider, hence we have a different process which should be organized and methodical. This process includes policies and procedures that guide the availability, safe storage, prescription, dispensing; administration of medications. It also includes care, maintenance and the