Customer reviews are the most important aspect of your online reputation.
“High-quality, positive reviews from your customers will improve your business’s visibility and increase the likelihood that a potential customer will visit your location.”
There are many ways how you can ask for a review to your patients.
While emails are your best bet to connecting with customers and getting reviews in return, there are a few other methods you could try, if they’re applicable to your business.
Ask on a phone call:
Talking to a customer on the phone? If it seems right, mention your review request at the end of your conversation and let them know you can send them a link via email if they agree.
Leave behind a review card:
If your services involve on-site meetings or visits, give your customers a business card with the review link (or a QR code to the review link) on the back.
Put it on your website:
Add your Google review link to the footer of your website or on your testimonials page.
Patients can review your services on social media and who are not tech savvy can write a review and hand it over to you.
Patients can review your business micro sites on Facebook, Google, Just Dial, Practo and other social platform.
The right time to ask for review from the patient is the time they express their happiness &amp;amp; satisfaction about the treatment rendered to them.
Just ask Can you share it on your "Facebook Wall’ or our "Google Page" or can they write it on a paper so that you can post it on your website.
Best way to ask them to review your services when they are in your practice.
In case you miss this opportunity you can send them a text reminder or e mail reminder.
Your communication with the patients must include a link for the review page.
It becomes easy for them to land on the page and review your services.
You can use following template to ask for reviews from your patients –
Hi "Name of the patient"
Thank you for your recent visit to our practice "Name of the Practice"
We truly value all of our patients who visit us for treatment!
Patient satisfaction is extremely important to us, so we’d love to hear your feedback on how you feel about your recent treatment!
If you have a few minutes, we would really appreciate a quick review of our services, letting us know how we did.
To submit your review, click the link below and let us know what you think!
"Insert a review link"
Thanks in advance for taking the time to leave a review!
If you have any questions or would like to speak directly about your treatment, don’t hesitate to reach out us at – "Your Contact Details" at any time.
Name of the Principal Dentist