Google reviews give your business valuable insights into its operation.

Smart businesses are using the content of reviews to help people make decisions to improve patient experience in real time.

Business reviews appear next to your listing in Maps and Search, and can help your business stand out on Google.

How do Google reviews help rankings?
There are a number of factors that contribute to where a business ranks in Google local search. Some of these factors your business can control and some you can’t. Businesses that rank high often have taken the time to optimize their Google listing, which gives them a leg up on the competition and increases their visibility to online searchers that are actively searching and looking to make a purchase. Below are the main factors that Google looks at when determining local search ranking.

Relevance: Google’s primary goal is to serve up the most relevant content or the most relevant business based on the consumers search terms. To ensure that your business is served up during relevant searches, you will want to make sure all of your listings are up-to-date and the information and descriptions include all of the keywords that are trending in your industry.

Distance: Where someone searches from plays a huge role in local search and is something that you can’t control. Google wants to serve up the most relevant businesses that are in close proximity to the person conducting the research.

Prominence: This final factor is where it can get a little confusing. What Google means by ‘prominence’ is how well-known a business is, particularly in the offline world. Well-known store brands are more likely to rank higher than lesser-known brands. Prominence is also determined by how much Google knows about a business from around the web, including links, articles, directory listings, and online reviews. When evaluating online reviews, Google looks at the recency, frequency, quality, and quantity of your online reviews. What that means is businesses that have a high star rating with a large number of reviews that are coming in on a regular basis will get more consideration than businesses that don’t.

Why Google Reviews are so important
Google reviews do so much more than just help you improve your local search ranking. They have an impact on the entire customer journey.

Awareness: We’ve already talked about how online reviews help businesses get found by making you more visible to online searchers. But it’s not just about getting noticed and staying top of mind, online reviews are where consumers go to learn about new products and businesses.

Consideration: Once online searchers find your business, your star rating and and number of reviews will have a huge impact on whether or not the individual will click on your listing to learn more. Businesses with a higher rating are more attractive. It’s just that simple. According to research conducted by Podium, the minimum star rating of a business the average consumer would even consider is 3.3. And I would argue that you probably want to get your rating at least to 4.5 if you want to really stand out.

Purchase: Next, online reviews play a huge role in whether or not a consumer ultimately chooses your business. In fact, 93 percent of consumers say online reviews have an impact on their purchase decision and 82 percent of consumers said that the content of a review has convinced them to make a purchase.

Post-Purchase: Finally, after the purchase is made and a review is left, your reviews give your business valuable insights into its operation. Smart businesses are using the content of reviews to help them make decisions to improve customer experience in real time.

Best practices for improving your Google ranking with reviews
Because Google reviews help local search ranking so much, businesses should place an emphasis on building a solid review presence on your Google listing. To help you get started, we’ve outlined five steps that have proven to help improve the quality and quantity of your Google reviews.

1. Determine the right timing of the Google review invitation
When your customer receives the invitation matters. The longer you wait to send an invite the less likely the customer is to leave a review. That doesn’t mean they didn’t have a good experience, but that experience is no longer top of mind. We suggest inviting your customers to leave a review as close to the transaction as possible. Businesses that see the most success are sending invites while the customer is still on site.

2. Set expectations for reviews
Once you know when in the sales process you want to send the review invitation, it’s important to start setting expectations with the customer for that invitation. Before leaving the customer, you should let them know:

When they will receive the invite
How they will receive the invite (text, email, etc.)
Why it’s important for them to respond

3. Eliminate barriers to leaving a Google review
Research has shown that more than 70 percent of consumers would be willing to leave a review if asked. If that is the case, then why does it seem so hard to get customers to follow up on invitations? The reason likely is the process you had in place makes it too hard to leave a review. Businesses that have the highest response rates are making it as easy as possible for their customers to leave a review.

4. Google review Invites via text
One of the ways you can eliminate barriers is by sending your invitations via text message. Text messages are fast becoming the preferred communication channel for many consumers and have an astonishing open rate of 99 percent with 90 percent of messages being read within three minutes.

5. Use an online review management tool
Finally, the best way to increase Google reviews to help your local search ranking is implementing an online review management tool to streamline the process. Podium’s platform can enable your business to collect 100s of new reviews on Google, which will help increase visibility, influence purchase decisions, and obtain valuable insights to drive your business forward.

Average rating
0

Dr. Sameer Thukral

Coach





Dr. Sameer Thukral has completed his MDS in 2010. He holds a Masters Degree Certificate in Dental Lasers from the University of Vienna. He is also a Fellow of the ICOI. He is currently into private practice in Pune, a practice which is now 29 years old. They work as a team comprising of specialists in every field allowing them to cover all aspects of dentistry. Dr. Sameer Thukral’s focus in the practice comprises of Dental Implants and Cosmetic Dentistry including Smile Makeovers.
He has trained extensively in these fields all over the world.

Dr. Aditi Mahale

Coach





Scan and save contact info

-------- (+91) 9637 549 574

--------- (+91) 9890 300 304

-------------- (020) 4482 981

------ 9 am to 5 pm (IST)

Dr. Sanghamitra

Coach





Scan and save contact info

-------- (+91) 9637 549 574

--------- (+91) 9890 300 304

-------------- (020) 4482 981

------ 9 am to 5 pm (IST)

Dr. Sanghamitra

Coach





    Dr. Sanghamitra

    Coach





    A Dental Graduate from the University of Pune and fellowship holder from the International Society for Quality in Healthcare (ISQua), Dr. Sanghamitra has been running a successful private dental practice since 1997. Excellent patient care, quality standards in dental practice, and a heartfelt mission to change the face of the Healthcare industry where every patient receives the highest Quality of Care is what motivated her to establish DBM.
    Her Clinic is the first Dental Practice in Maharashtra (India) to comply with the International standards of healthcare quality & safety and Secure the Accreditation Certificate from NABH (National Accreditation Board for Hospitals & Healthcare Providers). Her pursuit is to share her knowledge of the systems and protocols in a dental setup for optimal patient care and educate more Dentists to achieve the facet to deliver healthcare in the way it is delivered in the best practices throughout the world. She has currently helped X Dentists to achieve accreditation with her consultation and guided mentorship. Silence, Curiosity for learning new things, and absolute perfection in everything she does are the qualities that describe her the best. She spends most of her time learning about software and websites and upgrading the healthcare system when she is not working.

    Dr. Purvi Patel

    Coach





    Dr. Purvi Patel a General Dental Practitoner has been practising Dentistry since 12 years. After an year of opening her clinic (Shanti Dental Clinic in 2013) she realised that there is more to running a successful dental practice than just good clinical skills. Dental Business Masters changed her vision and she rebranded her practice in 2018 as NURTURE Family Dental Clinic . After winning the third place at the DBM Speakers Academy, she has been given the opportunity to help dentist achieve their goals to build better teams , that follow proper systems to give the ultimate patient experience.
    She is one of the founder and former members of GWAMI - Great Woman Association Mumbai India, a yoga enthusiast, a passionate cook and enjoys the company of a good book in her spare time.

    Dr. Purvi Patel

    Coach





      Dr. Purvi Patel

      Coach





      Scan and save contact info

      -------- (+91) 9637 549 574

      --------- (+91) 9890 300 304

      -------------- (020) 4482 981

      ------ 9 am to 5 pm (IST)

      Dr. Mandar Joglekar

      Coach





      Scan and save contact info

      -------- (+91) 9637 549 574

      --------- (+91) 9890 300 304

      -------------- (020) 4482 981

      ------ 9 am to 5 pm (IST)

      Dr. Mandar Joglekar

      Coach





        Dr. Mandar Joglekar

        Coach




        Dr.Mandar Joglekar has his private practice in Chinchwad since the last 19 years . He has an implant and grafting certificate from Bern University ,Switzerland. He conducts endodontics and microscope dentistry courses and is also India national leader for dentinal tubules study club. He believes as dentistry in India is growing with technology and digital revolution, dentists are facing a few challenges as well! Helping dentists in learning ethical selling, communication skills, showcasing, digital marketing and understanding & growing their businesses is what is his forte.

        Dr. Aditi Mahale

        Coach





          Dr. Sameer Thukral

          Coach





            Dr. Sameer Thukral

            Coach





            Scan and save contact info

            -------- (+91) 9637 549 574

            --------- (+91) 9890 300 304

            -------------- (020) 4482 981

            ------ 9 am to 5 pm (IST)

            Dr. Vishal Gupta

            Coach





              Dr. Vishal Gupta

              Coach





              Dr. Vishal Gupta obtained his dental degree in India and has enjoyed a successful career in dentistry for the past 23 years. After gaining experience in India and UK whilst working in small as well as large corporate dental clinics, he decided to run his own practice in the UK, where he is the owner of Dental Concepts, a thriving dental practice in Whitchurch. His practice is on a growth path with the more clinics opening soon in UK, the next one opened in Andover last February 2016. The new practice in Andover is an Advanced state of the art centre with all the latest technology available. Besides growing his dental practice, Vishal is passionate about sharing knowledge and resources with other dentists in the brand new spacious education centre at Andover and has also run many training programmes in Oxford and Hampshire in the areas of clinical governance, dental business best practices and designing the best possible patient journey within the economic framework of a dental practice.
              He is a keen Table Tennis player playing for the local club and has recently completed a once-in-a-lifetime Survival Expedition in the deserts of Oman.

              Dr. Vishal Gupta

              Coach





              Scan and save contact info

              -------- (+91) 9637 549 574

              --------- (+91) 9890 300 304

              -------------- (020) 4482 981

              ------ 9 am to 5 pm (IST)

              Dr. Sarthak Kadel

              Coach





              Scan and save contact info

              -------- (+91) 9637 549 574

              --------- (+91) 9890 300 304

              -------------- (020) 4482 981

              ------ 9 am to 5 pm (IST)

              Dr. Sarthak Kadel

              Coach





              Dr. Sarthak Kadel obtained his dental degree in India and has enjoyed a successful career in dentistry for the past 23 years. After gaining experience in India and UK whilst working in small as well as large corporate dental clinics, he decided to run his own practice in the UK, where he is the owner of Dental Concepts, a thriving dental practice in Whitchurch. His practice is on a growth path with the more clinics opening soon in UK, the next one opened in Andover last February 2016. The new practice in Andover is an Advanced state of the art centre with all the latest technology available. Besides growing his dental practice, Sarthak is passionate about sharing knowledge and resources with other dentists in the brand new spacious education centre at Andover and has also run many training programmes in Oxford and Hampshire in the areas of clinical governance, dental business best practices and designing the best possible patient journey within the economic framework of a dental practice.
              He is a keen Table Tennis player playing for the local club and has recently completed a once-in-a-lifetime Survival Expedition in the deserts of Oman.

              Dr. Sarthak Kadel

              Coach





                Dr. Manish Chitnis

                Co-Founder & Director





                  Dr. Mandar Joglekar

                  Coach





                  Scan and save contact info

                  -------- (+91) 9637 549 574

                  --------- (+91) 9890 300 304

                  -------------- (020) 4482 981

                  ------ 9 am to 5 pm (IST)

                  Dr. Chris Barrow

                  Mentor





                  Dr. Chris Barrow obtained his dental degree in India and has enjoyed a successful career in dentistry for the past 23 years. After gaining experience in India and UK whilst working in small as well as large corporate dental clinics, he decided to run his own practice in the UK, where he is the owner of Dental Concepts, a thriving dental practice in Whitchurch. His practice is on a growth path with the more clinics opening soon in UK, the next one opened in Andover last February 2016. The new practice in Andover is an Advanced state of the art centre with all the latest technology available. Besides growing his dental practice, Chris is passionate about sharing knowledge and resources with other dentists in the brand new spacious education centre at Andover and has also run many training programmes in Oxford and Hampshire in the areas of clinical governance, dental business best practices and designing the best possible patient journey within the economic framework of a dental practice.
                  He is a keen Table Tennis player playing for the local club and has recently completed a once-in-a-lifetime Survival Expedition in the deserts of Oman.

                  Dr. Manish Chitnis

                  Founder & Director





                  Scan and save contact info

                  -------- (+91) 9637 549 574

                  --------- (+91) 9890 300 304

                  -------------- (020) 4482 981

                  ------ 9 am to 5 pm (IST)

                  Dr. Shilpa Chitnis

                  Co-Founder & Director





                  Scan and save contact info

                  -------- (+91) 9637 549 574

                  --------- (+91) 9890 300 304

                  -------------- (020) 4482 981

                  ------ 9 am to 5 pm (IST)

                  Dr. Sameer Bhandari

                  Co-Founder & Director





                  A Dental Graduate from the University of Pune and fellowship holder from the International Society for Quality in Healthcare (ISQua), Dr.Sameer has been running a successful private dental practice since 1997. Excellent patient care, quality standards in dental practice, and a heartfelt mission to change the face of the Healthcare industry where every patient receives the highest Quality of Care is what motivated him to establish DBM.
                  His Clinic is the first Dental Practice in Maharashtra (India) to comply with the International standards of healthcare quality & safety and Secure the Accreditation Certificate from NABH (National Accreditation Board for Hospitals & Healthcare Providers). His pursuit is to share his knowledge of the systems and protocols in a dental setup for optimal patient care and educate more Dentists to achieve the facet to deliver healthcare in the way it is delivered in the best practices throughout the world. He has currently helped numerous Dentists to achieve accreditation with his consultation and guided mentorship. Silence, Curiosity for learning new things, and absolute perfection in everything he does are the qualities that describe him the best. He spends most of his time learning about software and websites and upgrading the healthcare system when he is not working.

                  Dr. Manish Chitnis

                  Founder & Director





                  Dr Manish Chitnis obtained his dental degree in India and has enjoyed a successful career in dentistry for the past 23 years. After gaining experience in India and UK whilst working in small as well as large corporate dental clinics, he decided to run his own practice in the UK, where he is the owner of Dental Concepts, a thriving dental practice in Whitchurch. His practice is on a growth path with the more clinics opening soon in UK, the next one opened in Andover last February 2016. The new practice in Andover is an Advanced state of the art centre with all the latest technology available. Besides growing his dental practice, Manish is passionate about sharing knowledge and resources with other dentists in the brand new spacious education centre at Andover and has also run many training programmes in Oxford and Hampshire in the areas of clinical governance, dental business best practices and designing the best possible patient journey within the economic framework of a dental practice.
                  He is a keen Table Tennis player playing for the local club and has recently completed a once in a lifetime Survival Expedition in the deserts of Oman. He is a proud father of a teenager son and has a lovely wife, Shilpa who is the Co-owner of Dental Concepts.

                  Dr. Sameer Bhandari

                  Co-Founder & Director





                    Dr. Shilpa Chitnis

                    Co-Founder & Director





                      Dr. Sarthak Kadel

                      Coach





                      I have been a General Dentist for over 17 years. Practised in Mumbai for 4 years and then moved to the UK in 2005. Finished International qualifying exam - 2006 Passed MJDF in 2007 Worked as a GDP in a corporate practice (former ADP now My dentist) from September 2006 till 2010. Along with my husband we bought a family run mixed dental practice from September 2010 (Dental Concepts Whitchurch) We started a squat private practice in Andover in 2016. Have been updating my clinical skills by doing cosmetic hands on courses and the Invisalign course.
                      I have done
                      *Certification and Accreditation in DISC profiling
                      *Certification in Emotional Intelligence with Genos International
                      *Certified Practitioner NLP and Timeline therapy
                      *Certified Life coach
                      *Currently doing a certification in CBT.
                      I am very keen to make a difference for my colleagues who feel pressured or stressed or want direction in their career. I have worked with my team using and understanding personality profiles and emotional intelligence. This has helped strengthen the team. With these results, I have also worked with over 50 dentists in India. I have recently started working with few dentists here in the UK. I have conducted goal setting workshops for few of my dentist colleagues.

                      Dr. Rajiv Verma

                      Mentor





                      Scan and save contact info

                      -------- (+91) 9637 549 574

                      --------- (+91) 9890 300 304

                      -------------- (020) 4482 981

                      ------ 9 am to 5 pm (IST)

                      Dr. Rajiv Verma

                      Mentor





                        Dr. Rajiv Verma

                        Mentor





                        A student of Government Dental College & Hospital. Mumbai, Dr. Rajiv Verma is in the field of dentistry for 34 long years, his command on the subject of Clinical Prosthodontics has been witnessed till date by more than 30000+ dentists & 2300+ hands-on course participants in his 450+ lectures, presentations, live on patient demos, live on video shows of Porcelain Veneers, Crown'n'Bridge & DSD - Digital Smile Design .
                        A clinician for 30 years, a dental ceramist of repute for 21 years, a IDA Speaker for 19 years, a course conductor for 13 years, an international Speaker for last 6 years, an author of 2 books, it is not over yet his latest title is of a DSD - Digital Smile Design Master & DSD Lecturer of Asia/India. A key Thought Leader for Colgate, a National Consultant to a social project by Global Protect Dental Private Limited & what not. His new & forthcoming ventures - a column titled RVG - Rajiv Verma Gyan in Famdent Magazine & a Concept Bur Box in making. Life has been a crazy journey till now.

                        Dr. Sameer Bhandari

                        Co-Founder & Director





                        Scan and save contact info

                        -------- (+91) 9637 549 574

                        --------- (+91) 9890 300 304

                        -------------- (020) 4482 981

                        ------ 9 am to 5 pm (IST)

                        Dr. Chris Barrow

                        Mentor





                          Dr. Chris Barrow

                          Mentor





                          Scan and save contact info

                          -------- (+91) 9637 549 574

                          --------- (+91) 9890 300 304

                          -------------- (020) 4482 981

                          ------ 9 am to 5 pm (IST)

                          Dr. Ajit Shetty

                          Mentor





                          Scan and save contact info

                          -------- (+91) 9637 549 574

                          --------- (+91) 9890 300 304

                          -------------- (020) 4482 981

                          ------ 9 am to 5 pm (IST)

                          Dr. Ajit Shetty

                          Mentor





                            Dr. Ajit Shetty

                            Mentor





                            Dr. Ajit Shetty graduated and Post graduated from Government Dental College and Hospital, Mumbai Fellow and Diplomate, International College of Oral Implantologists, (USA) Fellow and Diplomate, Indian Society Of Oral Implantologists. His areas of excellence include- Aesthetic Dentistry, Implants and Full Mouth Rehabilitation and Lasers. He conducts Extensive training in Oral Implantology all over the world in Singapore, Germany, Denmark, USA etc.
                            He Lectures extensively and conducts several Hands on Courses and Live Clinical Demonstrations all over India and abroad for dental colleagues on Aesthetic Dentistry ,Implants, Occlusion and Lasers and Practice Management. Past President of Indian Dental Association, Mumbai. He has Held various posts in the association at city, state and national level.he was also the Founder member and Past President of the Indian Academy of Aesthetic and Cosmetic Dentistry.

                            Dr. Diksha Batra

                            Coach





                            Scan and save contact info

                            -------- (+91) 9637 549 574

                            --------- (+91) 9890 300 304

                            -------------- (020) 4482 981

                            ------ 9 am to 5 pm (IST)

                            Dr. Diksha Batra

                            Coach





                              Dr. Diksha Batra

                              Coach





                              A Dental Graduate from the University of Pune and fellowship holder from the International Society for Quality in Healthcare (ISQua), Dr. Diksha has been running a successful private dental practice since 1997. Excellent patient care, quality standards in dental practice, and a heartfelt mission to change the face of the Healthcare industry where every patient receives the highest Quality of Care is what motivated her to establish DBM.
                              Her Clinic is the first Dental Practice in Maharashtra (India) to comply with the International standards of healthcare quality & safety and Secure the Accreditation Certificate from NABH (National Accreditation Board for Hospitals & Healthcare Providers). Her pursuit is to share her knowledge of the systems and protocols in a dental setup for optimal patient care and educate more Dentists to achieve the facet to deliver healthcare in the way it is delivered in the best practices throughout the world. She has currently helped X Dentists to achieve accreditation with her consultation and guided mentorship. Silence, Curiosity for learning new things, and absolute perfection in everything she does are the qualities that describe her the best. She spends most of her time learning about software and websites and upgrading the healthcare system when she is not working.

                              Dr. Aditi Mahale

                              Coach





                              Dr.Aditi Mahale is Practising Dentistry since 2009 at Dombivli. She owns DentA-Zone Dental & Implant Clinic, a 2 chair set up. Joined Dental Business Masters in 2016 and there's no looking back since then. She won the DBM Best Marketing Genius Award 2016-17. DBM played a vital role not only in improving Finances but also Various other aspects of Dental Practice Management. Being appointed as DBM Coach was a proud moment. Her motto is to keep working consistently to get the results. Dr. Aditi is also associated with various organisations and is committee member of IDA DOMBIVLI. Member of BNI & Rotary International. She is mother of Son, Abhedya. Dr.Yogesh , MDS Prosthodontist, her husband is co-owner of Dentazone.

                              YOUR CART
                              • No products in the cart.