Your organisation needs to have a well defined induction program for a new team member. You can assign a job profile to the new team member and take them through a specified training program.
This makes them ready to take up new challenge and perform as expected .
Set an internal training program schedule for all your employees so that they have up to date knowledge of the area of their role in your practice.
It is must that your team members have knowledge of the following aspects –
1.About your clinic
Date of inception
Name and contact no of principal Dentist
Name and contact no of Consultants and associate dentists
Their qualifications , specialities, visiting hours.
Website name
Clinic address and directions to the clinic
USP of the clinic
2. Registration process
Appointment policy
Payment policy
Registration update policy
Informed consent process
Using software and accounting
Entering patient details
Patient data safety & maintaining confidentiality
Handing over patient records
Referral of patients
3. Infection control
Prevention of needle stick injury (recapping by scoop technique)
LA aspiration from a vial
Hand wash
Maintaining asepsis during procedure
Instrument cleaning cycle
Using chemical and biological indicators
Maintaining autoclave register
High risk, medium risk and low risk zones in the clinic
Sterilization & disinfection of various instruments and equipment
Segregation of biomedical waste
Disposal of biomedical waste
Reporting of injuries, child abuse, etc
4. Fire training
5. Management of spillage of hazardous chemicals
6. Storage of look alike and sound alike materials
7. Grievance redressal mechanism
8. Training in dental and medical emergencies
BLS training
Various emergency codes for emergency communication
9. Clinical Dentistry
Tooth numbering
Oral anatomy ( introduction to the oral structures)
Names of various treatments and the information about the procedures.
Post operative instructions
10. Introduction to equipment
Equipment maintenance
11. Personal hygiene & grooming
