Information is an important resource for effective and efficient delivery of health care.
Provision of health care and its continued improvement is dependent to a large extent on the information generated, stored and utilised appropriately by the healthcare organisation.
One of the major Intent of this chapter is to ensure data and information meet the healthcare organisation’s needs and support the delivery of quality care and service.
Provision of patient care is a complex activity that is highly dependent on communication of information.
This communication is to and from the community, patients and their families, and other health professionals.
Failures in communication are one of the most common root causes of patient safety incidents.
The goal of Information management in a hospital is to ensure that the right information is made available to the right person.
This is provided in an authenticated, secure and accurate manner at the right time and place.
This helps to achieve the ultimate healthcare organisation’s goal of a satisfied and improved provider and recipient of any health care setting.
An effective Information management system is based on the information needs of the healthcare organisation,
The system is able to capture, transmit, store, analyse, utilise and retrieve information as and when required for improving clinical outcomes as well as individual and overall healthcare organisation’s performance.
Although a digital based information system improves efficiency, the basic principles of a good information management system apply equally to a manual/paper based system.
These standards are designed to be equally compatible with non-computerized systems and future technologies.
Following documents will be evidence of effective information management system in your practice
1. evidence of allocating an unique registration number to all your patients
2. Use of a secure patient management software & maintaining all patient record in a secure system
3. Periodic back up mechanism for records
4. a method to share patient information in an unique way which is only accessible to the patients or authorised person by the patient.
Our mission is to spread knowledge about healthcare quality and safety standards amongst the dental practitioners and encourage them to upgrade their services so that it compliant to the standards.
This will not only upgrade the quality of services that is offered at the healthcare organisation but also increase patient’s confidence in the organisation and help you retain more loyal patients in the practice.
One more key advantage of being compliant is – it helps you to document everything that you perform in the practice & thus avoid mistakes and further complications.
So at Dental business Masters we encourage you to start Accreditation Journey – Because Healthcare Can’t Be Compromised!
This article is authored by Dr Sameer Bhandari, Clinical Director and Co-founder, Dental Business Masters. He is the author of the best selling book – Because Healthcare Cannot Be Comprised ; a go to guide for all dental practitioners who want to provide quality healthcare to their patients and have the clinic accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH)