HOW TO INDUCT A NEW DENTAL ASSISTANT IN YOUR PRACTICE?
There are several steps that can be taken before bringing in a new dental assistant that will make the transition much smoother for everyone.
Consider giving new dental assistants a “Welcome Kit” on the day they are employed. This should contain all the necessary employment forms, but also a copy of the office policies and standard operating procedures or office manual. When new team members receive this, they can review it and know a little bit more about what to expect on their first day.
On their first day, make sure new dental assistants are equipped with paper and pen and tell them to take notes and write down any questions they may have. Try to create a training schedule that includes topics for us to cover each day. You can also break things down into weekly topics.
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Every person learns differently. Try to give new dental assistants at least one to two weeks of supervised work before giving them tasks to do independently. Once they have performed the task four to five times without errors, make a note of the progress. Keeping track of what you’ve already gone over with new dental assistants is very important. Doing this ensures you stay organized, and it also gives you the framework to build a timeline for learning. At the end of each week for the first month, sit down with new team members and ask them how they feel their training is going. Is there anything they’re still unsure of? How do you like the pace of training? Is it too fast or too slow? This also gives you a chance to get to know them and their personality outside of working at the office.
The key to training is to correct a mistake before it is repeated, and then new learning has to take place.
After the newly employed dental assistant has had ample time to learn the office procedures and successfully complete the day-to-day tasks, you should be nearing the end of the person’s probationary/learning period. At this time compare notes on how the new team member is progressing & discuss his or her progress, improvements, and achievements during the weekly meetings.
Training a new office member is a team effort that should involve the entire dental team, and everyone should be ready and willing to answer any questions for the newly employed dental assistant.
Hopefully with a little bit of planning, training a new hire will be something to look forward to!
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