*Many of my patients don’t like to talk much ,how do I communicate ??*
Believe me , it’s not that , 98% of the times.
They do not talk much because you don’t let them.
Remember that it’s they who are new to your place ,they have entered your den,they are already having lots of questions and doubts in their minds.They are ought to hesitate …
It’s us who have to make them feel comfortable through our friendly staff .Make them feel at home by being easily *accessible*,and this openness is displayed by a very simple gesture … *SMILE *.
Smile is the key to open their mind,heart and mouth .
Every new patient will feel vulnerable , because of *fear of non-acceptance* ,he may feel his query may sound foolish .
As you open up the general conversation for *rapport Building*,he finds you to be human and imperfect too ,just like him.This takes off the barrier in communication and conversation happens.
Being perfect is nothing ,but just accepting being Imperfect.
*Dr Santosh Pingale*