You must understand the cost of your services before you offer discounts to your patients. The cost of your services is not alone based on the material cost. You need to add operating cost and cost of the clinician before you consider offering discount for a patient. Average rating
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How to calculate the treatment charges?
We generally consider material consumed for the particular treatment or service as the only expense incurred and price our treatments accordingly. Consider expenses incurred for your education and professional training. Cost of setting your dental practice and fixed hourly expenses when you calculate treatment charges. Average rating
Read More...How to calculate associate dentist pay?
The method to determine compensation for these positions varies from one practice to another. Associate doctors can receive a flat salary or hourly rate, or the compensation can be based on a percentage of production and/or collections. Average rating
Read More...How much should you refund for a failed treatment?
A failed treatment could assure a refund of part of the fees unless you had the specific discussion with the patient before undertaking additional treatment that the fees and all risks of failure were incumbent upon the patient . Refund policies of the clinic should be refined as per the cases that come ahead from
Read More...What is TCO / Treatment coordinator?
Treatment coordinators bridge the gap between dentists & the patients. They are the most important people in your dental practice who thrive for the patient satisfaction. A treatment coordinator can help you to improve the patient satisfaction index in your dental practice. TCO or the Treatment coordinator closes or assists in closing the treatment plans
Read More...How to ask for advance payment to the patients?
As healthcare professionals we are always apprehensive about discussing fees with the patients. Our time is precious and patients need our quality time while we treat them. If someone needs our quality time then obviously they will have to book it with some commitment from them. Asking for advance payment in a straight forward way
Read More...How to explain big treatment plans to the patients?
Patients need to know the details about recommended treatment, including the advantages, reasons, and consequences of not completing treatment, before they will make a commitment to proceed.proceed.
Read More...How do we train our team or staff?
Your organisation needs to have a well defined induction program for a new team member. You can assign a job profile to the new team member and take them through a specified training program. This makes them ready to take up new challenge and perform as expected . Set an internal training program schedule for
Read More...What is the telephone script for front office?
Answering a telephone enquiry can be a challenging task. We can overcome this challenge effectively by training our team members with the correct flow of questions to be asked while interacting over a phone call. You can create a set of questions for your front desk manager which can help you to streamline the telephonic
Read More...How to manage records in software?
BENEFITS OF MEDICAL RECORDS MANAGEMENT As the requirements for medical records change, it is important for medical practices, hospitals, skilled nursing facilities, and long-term care facilities to have a medical records management system in place that includes automating, capturing, storing, and disseminating records. The system improves record location and tracking, even for records people don’t
Read More...How to obtain informed consent?
How to Obtain Informed Consent Healthcare laws and best practices have been changing rapidly over the last couple of decades. Patient rights are protected by complicated laws that, when not followed, can result in stiff penalties and criminal charges. It is more important than ever to gain a full understanding of how the law defines
Read More...How to convert enquiries to the booked appointments?
Important tips – Step 1: Promptly Answer All Calls Once a potential patient has decided to explore your services, every interaction must facilitate their journey to a “yes.” This usually begins with their first phone call to your office. To make the best first impression and avoid losing a potential patient, ensure your staff makes
Read More...What is the agenda for Morning meetings / Daily huddle in a dental practice?
10 tips for successful morning huddles 1. Track month-to-date goals vs. actual numbers for doctor, hygiene, and collections. 2. Track yesterday’s goals vs. yesterday’s actual numbers for doctor, hygiene, and collections. 3. Work out today’s goal vs. projected for doctor, hygiene, and collections. 4. Determine how many major procedures are needed for the next five
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