You must understand the cost of your services before you offer discounts to your patients. The cost of your services is not alone based on the material cost. You need to add operating cost and cost of the clinician before you consider offering discount for a patient. Average rating
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How to train my receptionist?
A specialized receptionist, such as a front-desk receptionist at a medical practice or dental practice , performs additional tasks specific to the nature of the business. Carefully supervised receptionist training is key to a positive front-desk experience for patients. Provide the receptionist with ready scripts & train them with role plays of the frequently occurring
Read More...How to calculate the treatment charges?
We generally consider material consumed for the particular treatment or service as the only expense incurred and price our treatments accordingly. Consider expenses incurred for your education and professional training. Cost of setting your dental practice and fixed hourly expenses when you calculate treatment charges. Average rating
Read More...How to calculate associate dentist pay?
The method to determine compensation for these positions varies from one practice to another. Associate doctors can receive a flat salary or hourly rate, or the compensation can be based on a percentage of production and/or collections. Average rating
Read More...Should you refund a failed treatment?
Physicians and dentists strive to provide their patients with high-quality, effective care. However, some patients inevitably will not be satisfied with their results, regardless of whether appropriate care was provided. One could refund or waive some or all of the professional fees associated with the patient’s care. Providers can offer refunds or waivers without the
Read More...How to ask for advance payment to the patients?
As healthcare professionals we are always apprehensive about discussing fees with the patients. Our time is precious and patients need our quality time while we treat them. If someone needs our quality time then obviously they will have to book it with some commitment from them. Asking for advance payment in a straight forward way
Read More...How to ask for the appointment booking fees to the patients?
Time is the most valuable commodity that one possesses. It is important that the care is delivered in a timely manner to the patients and it demands commitment from the dentist and the patient too. So your appointment booking policy must insist a pre booking fees while an appointment is booked. Average rating
Read More...How to explain big treatment plans to the patients?
Patients need to know the details about recommended treatment, including the advantages, reasons, and consequences of not completing treatment, before they will make a commitment to proceed.proceed.
Read More...How to do Google advert for my dental practice?
Google advert is a specialists job. Once you’ve signed up for Google Ads and created a campaign, you can start creating ads. To effectively reach potential customers, your text ads should be informative, relevant, and engaging. Before your saved ad starts showing to customers, review its content and formatting to make sure it meets your advertising policies.
Read More...How to ask for reviews from my patients?
Customer reviews are the most important aspect of your online reputation. There are many ways how you can ask for a review to your patients. Patients can review your services on social media and who are not tech savvy can write a review and hand it over to you.
Read More...How to ask for testimonials from my patients?
A happy patient can get you lot more patients and help you to spread a word about the services that you have to offer.
Read More...How does google review help my dental practice?
Google reviews give your business valuable insights into its operation.
Read More...How to incorporate patient feedback system in the clinic?
Patient feed backs are one of the most important aspect of the patient care. It let’s you know how your organisation is functioning and where do you need to focus.
Read More...How to write newsletters?
Keep in touch is the all time favourite strategy for marketing. You can keep in touch with patients in several ways and sending periodic newsletters is the most effective aspect.
Read More...What is the basic requirement of space for NABH Accreditation?
There are different categories in which you can apply for NABH Accreditation. There is no basic space requirement specified in the set of standards. The number of chairs in your dental practice will decide the category in which you can apply for NABH Accreditation. While planning your workflow you must keep following things in mind
Read More...How do we train our team or staff?
Your organisation needs to have a well defined induction program for a new team member. You can assign a job profile to the new team member and take them through a specified training program. This makes them ready to take up new challenge and perform as expected . Set an internal training program schedule for
Read More...What is the telephone script for front office?
Answering a telephone enquiry can be a challenging task. We can overcome this challenge effectively by training our team members with the correct flow of questions to be asked while interacting over a phone call. You can create a set of questions for your front desk manager which can help you to streamline the telephonic
Read More...How to educate patients about the post operative care?
Educating patient about the treatment rendered and the post treatment care is very important. It helps to improve the treatment outcome and reduce the discomfort. Appropriate follow-up care can help reduce your risk of complications after surgery and support your recovery process. You must hand over written instructions to the patients along with the verbal
Read More...Why all consents must be signed physically on paper?
Informed consent process is essentially approval of the patient to go ahead with the treatment that he has selected from the various treatment options provided to him. Electronic signatures can be images of handwritten signatures, voiceprints, signing by mouse-click, or tracing signatures onto electronic documents with finger, mouse, or stylus. These types of signatures present
Read More...Why it is important to have digital record of your patients?
WHAT ARE THE BENEFITS OF ELECTRONIC HEALTH RECORDS? Handling medical records electronically has many benefits over the older paper counterparts. Providers can more easily track data over time and this tracking is often automated. The ability to track this information is important in many situations, including if a doctor wants to identify how a patient
Read More...How to manage records in software?
BENEFITS OF MEDICAL RECORDS MANAGEMENT As the requirements for medical records change, it is important for medical practices, hospitals, skilled nursing facilities, and long-term care facilities to have a medical records management system in place that includes automating, capturing, storing, and disseminating records. The system improves record location and tracking, even for records people don’t
Read More...How to obtain informed consent?
How to Obtain Informed Consent Healthcare laws and best practices have been changing rapidly over the last couple of decades. Patient rights are protected by complicated laws that, when not followed, can result in stiff penalties and criminal charges. It is more important than ever to gain a full understanding of how the law defines
Read More...How to convert enquiries to the booked appointments?
Important tips – Step 1: Promptly Answer All Calls Once a potential patient has decided to explore your services, every interaction must facilitate their journey to a “yes.” This usually begins with their first phone call to your office. To make the best first impression and avoid losing a potential patient, ensure your staff makes
Read More...Which is the best method to educate patients about the treatment options?
It is difficult for patients to understand the technical language that is spoken by the doctors. Patients need easy to understand tool that helps to bridge the gap. Understanding the treatment process and the outcome of the treatment becomes easy with the help of visual aids. Using animations is one of the best ways how
Read More...How to deal with dissatisfied patient?
How to deal with dissatisfied patient? Listen carefully what is the actual problem. Have patience and listen very very carefully. After the problem has been explained acknowledge your listening skills by repeating their complaint. Take acknowledgement that you have said is the exact complaint. Apologize in most of the cases as it is you who
Read More...Coffee Table book ideas for a dental practice
Internal marketing is one of the most effective methods to educate patients about the services & offerings in your dental practice. A beautifully designed coffee table book can help you to reach your patients and educate them about your practice & the practice culture. Simple things placed in the coffee table book can help you
Read More...What is the agenda for Morning meetings / Daily huddle in a dental practice?
10 tips for successful morning huddles 1. Track month-to-date goals vs. actual numbers for doctor, hygiene, and collections. 2. Track yesterday’s goals vs. yesterday’s actual numbers for doctor, hygiene, and collections. 3. Work out today’s goal vs. projected for doctor, hygiene, and collections. 4. Determine how many major procedures are needed for the next five
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