Patient consultation Archives - Dental Business Masters (DBM)

Should you refund a failed treatment?

Physicians and dentists strive to provide their patients with high-quality, effective care. However, some patients inevitably will not be satisfied with their results, regardless of whether appropriate care was provided. One could refund or waive some or all of the professional fees associated with the patient’s care. Providers can offer refunds or waivers without the

How much should you refund for a failed treatment?

A failed treatment could assure a refund of part of the fees unless you had the specific discussion with the patient before undertaking additional treatment that the fees and all risks of failure were incumbent upon the patient . Refund policies of the clinic should be refined as per the cases that come ahead from

Should you charge a repeat treatment?

Charging repeat treatment is always a dilemma for dentists. You need to look for the reason for the need to repeat the treatment. If you find there was deficiency at the time when you had rendered treatment at the previous instance and that has led the treatment to fail then it is good to perform

How to explain big treatment plans to the patients?

Patients need to know the details about recommended treatment, including the advantages, reasons, and consequences of not completing treatment, before they will make a commitment to proceed.proceed.

How to obtain informed consent?

How to Obtain Informed Consent Healthcare laws and best practices have been changing rapidly over the last couple of decades. Patient rights are protected by complicated laws that, when not followed, can result in stiff penalties and criminal charges. It is more important than ever to gain a full understanding of how the law defines

How to convert enquiries to the booked appointments?

Important tips – Step 1: Promptly Answer All Calls Once a potential patient has decided to explore your services, every interaction must facilitate their journey to a “yes.” This usually begins with their first phone call to your office. To make the best first impression and avoid losing a potential patient, ensure your staff makes