You must understand the cost of your services before you offer discounts to your patients. The cost of your services is not alone based on the material cost. You need to add operating cost and cost of the clinician before you consider offering discount for a patient. Average rating
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What is the minimal basic requirement to start a Dental practice?
A good place, a Dental chair, compressor, Dental Instruments, equipment , x ray and armamentarium are the minimal basic along with good interiors. Along with the above things you need to have basic legal compliance and licences/ registrations in place before you start a new dental practice. Buy quality stuff, they last long and ultimately
Read More...How much salary should I pay to my chair side assistant
Few things to remember before you decide on the pay scale for your employees Do they have requisite qualification to perform the job? Do they possess the skills to perform the job? Do they have and added benefit than the others and are capable of taking additional responsibility? Do they intend to stay with you
Read More...What is the minimal qualification for chair side assistant ?
Currently there are very few qualified personnel are available to perform the role of dental chairside assistant in India. Ideally the person should possess a qualification for Dental Operating room assistant to perform the job. But due to lack of formally trained human in some countries any person with on job training and minimal qualifications
Read More...How to train my receptionist?
A specialized receptionist, such as a front-desk receptionist at a medical practice or dental practice , performs additional tasks specific to the nature of the business. Carefully supervised receptionist training is key to a positive front-desk experience for patients. Provide the receptionist with ready scripts & train them with role plays of the frequently occurring
Read More...Should you charge a repeat treatment?
Charging repeat treatment is always a dilemma for dentists. You need to look for the reason for the need to repeat the treatment. If you find there was deficiency at the time when you had rendered treatment at the previous instance and that has led the treatment to fail then it is good to perform
Read More...What is TCO / Treatment coordinator?
Treatment coordinators bridge the gap between dentists & the patients. They are the most important people in your dental practice who thrive for the patient satisfaction. A treatment coordinator can help you to improve the patient satisfaction index in your dental practice. TCO or the Treatment coordinator closes or assists in closing the treatment plans
Read More...How to ask for advance payment to the patients?
As healthcare professionals we are always apprehensive about discussing fees with the patients. Our time is precious and patients need our quality time while we treat them. If someone needs our quality time then obviously they will have to book it with some commitment from them. Asking for advance payment in a straight forward way
Read More...How to ask for the appointment booking fees to the patients?
Time is the most valuable commodity that one possesses. It is important that the care is delivered in a timely manner to the patients and it demands commitment from the dentist and the patient too. So your appointment booking policy must insist a pre booking fees while an appointment is booked. Average rating
Read More...How do we train our team or staff?
Your organisation needs to have a well defined induction program for a new team member. You can assign a job profile to the new team member and take them through a specified training program. This makes them ready to take up new challenge and perform as expected . Set an internal training program schedule for
Read More...Who all should I have in my team in starting years of my practice?
When we are setting up a new business creating a team is generally a challenge. We as a dentists have a limited knowledge of human resources & their management. You must have a dedicated team members to perform specific roles in your practice. Most important roles for the smallest dental practice are – Practice Manager
Read More...How to deal with dissatisfied patient?
How to deal with dissatisfied patient? Listen carefully what is the actual problem. Have patience and listen very very carefully. After the problem has been explained acknowledge your listening skills by repeating their complaint. Take acknowledgement that you have said is the exact complaint. Apologize in most of the cases as it is you who
Read More...What is the agenda for Morning meetings / Daily huddle in a dental practice?
10 tips for successful morning huddles 1. Track month-to-date goals vs. actual numbers for doctor, hygiene, and collections. 2. Track yesterday’s goals vs. yesterday’s actual numbers for doctor, hygiene, and collections. 3. Work out today’s goal vs. projected for doctor, hygiene, and collections. 4. Determine how many major procedures are needed for the next five
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