Treatment coordinators bridge the gap between dentists & the patients. They are the most important people in your dental practice who thrive for the patient satisfaction. A treatment coordinator can help you to improve the patient satisfaction index in your dental practice. TCO or the Treatment coordinator closes or assists in closing the treatment plans
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How to ask for the appointment booking fees to the patients?
Time is the most valuable commodity that one possesses. It is important that the care is delivered in a timely manner to the patients and it demands commitment from the dentist and the patient too. So your appointment booking policy must insist a pre booking fees while an appointment is booked. Average rating
Read More...What is the telephone script for front office?
Answering a telephone enquiry can be a challenging task. We can overcome this challenge effectively by training our team members with the correct flow of questions to be asked while interacting over a phone call. You can create a set of questions for your front desk manager which can help you to streamline the telephonic
Read More...How to manage records in software?
BENEFITS OF MEDICAL RECORDS MANAGEMENT As the requirements for medical records change, it is important for medical practices, hospitals, skilled nursing facilities, and long-term care facilities to have a medical records management system in place that includes automating, capturing, storing, and disseminating records. The system improves record location and tracking, even for records people don’t
Read More...Which is the best method to educate patients about the treatment options?
It is difficult for patients to understand the technical language that is spoken by the doctors. Patients need easy to understand tool that helps to bridge the gap. Understanding the treatment process and the outcome of the treatment becomes easy with the help of visual aids. Using animations is one of the best ways how
Read More...What is the agenda for Morning meetings / Daily huddle in a dental practice?
10 tips for successful morning huddles 1. Track month-to-date goals vs. actual numbers for doctor, hygiene, and collections. 2. Track yesterday’s goals vs. yesterday’s actual numbers for doctor, hygiene, and collections. 3. Work out today’s goal vs. projected for doctor, hygiene, and collections. 4. Determine how many major procedures are needed for the next five
Read More...Membership plans & how to go about it?
Dental Practice plan / membership plan is a new dimension of patient care in the new age dentistry. Patient need long term health & dental practices need a loyal patient. Its a win – win situation for both. Add value to your practice this new year! Most practices in India have an undervalued untapped
Read More...Can dentist refuse a patient?
Medico-legal Tip of the day Question- Do doctors have a right to refuse to treat a patient 1. In Private Clinic 2. In Govt. Dispensary / Hospital 3. In private / corporate Hospitals Answer- 1. Yes , in private clinic , doctor can refuse to see a patient unless patient is in emergency. . He
Read More...How to implement pre booking fee system in the practice?
This is how we can implement pre-booking fees in the practice Scenario 1 – A new enquiry who wants to book an appointment over a telephone call 1. Initial phone call is done as per the protocol 2. The caller is interested in booking the appointment 3. The reception explains the appointment booking policy and
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