Average rating
- POLICY
- Patient appointments and Emergency appointments policy –
- SYSTEMS
- 1.Cancellation and Failed Appointments policy statement –
- 2. FTA(Failed To Attend) policy statement –
- 3. Emergency appointment policy statement –
- 4. Late cancellation failed to attend policy
- Other Systems
- Remote Reception (Third Party Call Centre) – when the communication team is very busy or is not in the office, they pick up calls on behalf of the practice and take messages which are sent as emails immediately to call back.
