“Quality Control is implemented to detect and correct problems when they occur, quality assurance is implemented to prevent problems from happening”
This section is intended to guide the Dental Practice with the process of improving the quality of care.
To improve quality of care of the organisation must collect, analyse clinical & non-clinical data related to the services offered to the patients.
Ongoing analysis will give the correct insight of the success and failures in the organisation and will give a chance to act on and fill the lacunae.
Change is constant and with the process of continuous documentation & auditing one can identify the areas where the policies and protocols can be amended, needed training imparted and desired result can be achieved.
Dental Practice will benefit from identifying the areas where it needs improvement and ultimately it will lead to the better patient satisfaction.
Implementation of Quality standards encourage an environment of continual quality improvement. The quality and safety program should be documented and involve all the aspects of a dental setup & its staff members.
“Quality Assurance Program in the Dental practice is a compounded amalgamation of the whole process of satisfactory patient journey and successful treatment. The management must function with the vision and mission to accomplish the goals and deliver the best of the care with the team.”
Our mission is to spread knowledge about healthcare quality and safety standards amongst the dental practitioners and encourage them to upgrade their services so that it compliant to the standards.
This will not only upgrade the quality of services that is offered at the healthcare organisation but also increase patient’s confidence in the organisation and help you retain more loyal patients in the practice.
One more key advantage of being compliant is – it helps you to document everything that you perform in the practice & thus avoid mistakes and further complications.
So at Dental business Masters we encourage you to start Accreditation Journey – Because Healthcare Can’t Be Compromised!
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This article is authored by Dr Sameer Bhandari, Clinical Director and Co-founder, Dental Business Masters. He is the author of the best selling book – Because Healthcare Cannot Be Comprised ; a go to guide for all dental practitioners who want to provide quality healthcare to their patients and have the clinic accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH)
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