SOME THOUGHTS ON MARKETING IN DENTISTRY AFTER A HUGE DISCUSSION ON DENTIST’S FORUM LAST NIGHT…. I think instead of getting into what’s right and what’s wrong about marketing if we focus on few key aspects as below then each dentist or dental practice can make their *own decision* about how much do they need to
Read More...Category Archives: Networking
Listen to customers when they come with a problem.
Listen to customers when they come with a problem. The reason they come is “THEY HAVE a problem ". And they believe YOU ARE the expert… So HELP THEM. A good read. Vanilla Ice Cream that puzzled General motors!!!! An Interesting Story Never underestimate your Customers’ Complaint, no matter how funny it might seem! This
Read More...Monday morning tips for dental team
5 tips for your Monday morning 1) Invest your time, money and energy in education for self and team 2) Do regular audits for clinical procedures and make sure you are in top form for every aspect. 3) Attend peer reviews and local study circles / Share knowledge , learn from peers and grow the
Read More...5 tips for your practice
5 tips for your practice 1) Give a full written consultation report other than just solving the chief complaint. Hand over to clinical coordinator to explain plan and do needful for basic procedures. 2) Use the route of Co Discovery with your patients to get best results and conversion of treatment plans. 3) Start giving
Read More...” 5 B’s”👇
" 5 B’s"�� 1) BELIEVE in your product and its positives for your audience . They believe in the training program benefits. 2) BENEFITS – give the benefits and outcomes of this process / product. They told everyone how it will benefit them. 3) BOOST – keep talking to them and boost your information to
Read More...Team retention
TEAM BUILDING Start education ladder for the team by Investing in their training and up skilling. This will help team retention. Start a bonus system for the team and reward when targets are achieved . Financial incentives work along with appreciation of achievement . *LEARN SHARE GROW* Average rating
Read More...Coordinate
“COORDINATE” Coordination is the Key to progress ! Coordination requires 👇 – A Plan "COORDINATE" Coordination is the Key to progress ! Coordination requires �� – A Plan – A Team – A System – A Check – A reflection – And most importantly improvisation to keep it top class ! *LEARN SHARE GROW* Average
Read More...Word of mouth
We have always heard, experienced and believed that the best way of marketing is THE WORD OF MOUTH… ironic, that we are dentists . Correct me if I am wrong but people still check the web about something or someone they have been recommended (word of mouth ) before actually contacting. So word of mouth
Read More...Treatment co ordinator
Create a Treatment Co ordinator for handling treatment plans and presentations . She does everything for you ( non clinical ) reports , letters , ppt, photos , presentation etc. Create a Clinical coordinator for doing preliminary jobs for you like pre screening examination, study model impressions , photographs , treatment presentation on power point
Read More...Communication skills
Improve your communication skills with patients. Make sure you talk less technical jargon and more patient language . Use visual aids , animations and photos more than talking so as to increase case acceptance. Hope this helps *LEARN SHARE GROW* Average rating
Read More...Patient care
Patient care Give Courtesy calls to patients same day or next day after long treatment. Ask if they need help or any urgent attention. Give them a special number to call out of hours in case of emergency. Make them feel VIP. *LEARN SHARE GROW* Average rating
Read More...Missed appointments
Quick tip Use appointment reminders 2-3 days prior through patient management softwares or likewise . Give a call one day prior to check any pre- op advice or just a reminder call. Text message if easy for patient. *LEARN SHARE GROW* Average rating
Read More...Love is a splendid word
Love is a splendid word. Let us start finding love in our clinic. I can see a lot of eyebrows up and a lot of lit up eyebrows of the readers.���� We all love dentistry but let us truly find out how much we love it. Score yourself and your clinic and your team members
Read More...LIFE
“LOVE YOURSELF LOVE YOUR DAY LOVE YOUR LIFE” L Lead Take responsibility of your actions and become a leader of your own life I Invest Invest in yourself to gain Health, Knowledge & Wealth. F Follow Follow what you preach E Evolve Evolve from your yesterday. “Love Yourself… Because that’s who you will be spending
Read More...I don’t like dentists … nothing personal!
“I don’t like dentists …Nothing personal” “I am paying for you knew car ain’t I?” “You dentist are just a rip off” “Why are you so costly when the others are not?” 😀 Common lines you hear over a career span be it India or overseas – It is common! So what do you do?
Read More...MAJOR IN MINORS
MAJOR IN MINORS What your focus area? Concentration without priorities is excellence without progress. Guidelines to focus your time and energy 1. *70% on Strengths.* Focus more on what you do right than what you do wrong. Unusual. Mysteriously Uncommon. Incompetence is universal. Strength is specific. Identify yours. Pour your maximum time energy and resources
Read More...WOW Workers
“WOW Workers” We all need them. Isn’t it? So that when patients visit us they can say “How wonderful!”���� They can wow our Patients. But first we need to wow our workers. What is it in me �� that they get up every morning to come to work with me, excitedly? What is it in
Read More...The marathon
I AM RUNNING ….with full vigor, enthusiasm and competitive spirit… Eyes are set on the finish line… The athletes next to me are tough and it’s a neck to neck finish possibility… The crowd is cheering and pushing us to the limits… The Referee and all the finish line technology are
Read More...Decision Making
Decision Making You are at the peak state to make a “huge change” in your life. The risk is this could be temporary state and life can take over. So…. I have made two decisions: 1. Keep training all my life with the right peers mentors and coaches. So my possible temporary peak state can
Read More...Making a difference
Life is about making a difference. If you are leading an organisation or a group and feel a high or low some days then this is my share for you. 1) Leading, managing and running an organisation is very challenging. Keep doing it without returns and expectations. It’s your passion not necessarily the same with
Read More...Two types of patients
Two types of patients (OR PEOPLE) Who constantly complain or demand and drain your energy! DEAL WITH TYPE ONE POLITELY AND MOVE AWAY. Who constantly motivate or inspire you and refuel your energy! HOLD ON TO TYPE TWO FOREVER AND MULTIPLY. MC ❤ *LEARN SHARE GROW* Average rating
Read More...What is life?
What is LIFE? L – LEARN and keep learning I – IMPLEMENT the learning (share it!) F – FOLLOWERS follow your learning E – EXPERTISE is created. THE EXPERTS CYCLE CONTINUES IN A JOURNEY CALLED LIFE! MC ❤ *LEARN SHARE GROW* Average rating
Read More...Pause to reflect
Hope you have been: Engrossed Energised & Excited I DEFINITELY HAVE BEEN. It was a small “pause “to reflect, spend some quality time on professional and personal stuff. (It’s great to be a wet fingered dentist and run a hands on business!) Lots of learnings and reflections. Have learnt a lot through experimentations at personal
Read More...Nothing is right or wrong
” There is no right or wrong way ( or thing ) – To reach a destination – everyone has their own journey – Forward , backward , right , left – does not matter.There is no fixed recipe for life . Every journey has its experience ” Remember – no one can be better
Read More...Circumstances
Your present circumstances don’t decide where you go, it merely determines where you START. – Nido Quebin How are you doing in? 1) Systems and protocols for running your practice 2) Computers software’s and IT 3) Staff Training 4) Policies and Standards for compliance 5) Recruitment and Retention 6) Clinical Skills upgrades 7) Marketing 8)
Read More...Express – It helps. Be your own Leader.
Can I see at least one of you motivated to write today!! Live your truth. Express your love. Share your enthusiasm. Take action towards your dreams. Walk your talk. Dance and sing to your music. Embrace your blessings. Make today worth remembering. – Steve Maraboli ❤ MC *LEARN SHARE GROW* Average rating
Read More...Team Building
One of recent surveys done with dentists, their most common problem was dealing with Staff/ Team Members. We as dental business owners, need to deal with staff everyday and so must be aware of tips to handle staff issues. I had a good experience recently of how to build back the focus of a staff
Read More...Managing Dental Materials, Medicament, Instruments & Equipment in Dental Practices
We as dentists experiment and use a wide range of materials; equipment compared to any other health care provider, hence we have a different process which should be organized and methodical. This process includes policies and procedures that guide the availability, safe storage, prescription, dispensing; administration of medications. It also includes care, maintenance and the
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