November 17, 2018 - Dental Business Masters (DBM)

Treatment Coordinator

1) Create a Treatment Co ordinator for handling treatment plans and presentations . She does everything for you ( non clinical ) reports , letters , ppt, photos , presentation etc. 2) Create a Clinical coordinator for doing preliminary jobs for you like pre screening examination, study model impressions , photographs , treatment presentation on

Dental Team building

TEAM BUILDING 1)Start education ladder for the team by Investing in their training and up skilling. This will help team retention. 2) Start a bonus system for the team and reward when targets are achieved . Financial incentives work along with appreciation of achievement . 3) Smile and be positive when you talk to team

Monday morning tips for dental team

5 tips for your Monday morning 1) Invest your time, money and energy in education for self and team 2) Do regular audits for clinical procedures and make sure you are in top form for every aspect. 3) Attend peer reviews and local study circles / Share knowledge , learn from peers and grow the

Consultation time

Why should be more consultation time ��given to your Patient ???? – As Dentist we feel that everything that we explain is easily understood by our patients. However… People take time…. Time to understand , time to register all the new information. – People take time to make decision… As they may not be the

5 tips for your practice

5 tips for your practice 1) Give a full written consultation report other than just solving the chief complaint. Hand over to clinical coordinator to explain plan and do needful for basic procedures. 2) Use the route of Co Discovery with your patients to get best results and conversion of treatment plans. 3) Start giving

5 PS in the life of a dentist…

5 Challenges ( P’s ) faced by a Dentist!! As a dentist, for around two decades I have faced and overcome many challenges. There are wonderful stories associated with these phases of my professional life. 1. *PRESENTATION* �� Turns out, that presentation is a whole spiel of things than just showing up clean. Help from

” 5 B’s”👇

" 5 B’s"�� 1) BELIEVE in your product and its positives for your audience . They believe in the training program benefits. 2) BENEFITS – give the benefits and outcomes of this process / product. They told everyone how it will benefit them. 3) BOOST – keep talking to them and boost your information to

Team retention

TEAM BUILDING Start education ladder for the team by Investing in their training and up skilling. This will help team retention. Start a bonus system for the team and reward when targets are achieved . Financial incentives work along with appreciation of achievement . *LEARN SHARE GROW* Average rating

Coordinate

“COORDINATE” Coordination is the Key to progress ! Coordination requires 👇 – A Plan "COORDINATE" Coordination is the Key to progress ! Coordination requires �� – A Plan – A Team – A System – A Check – A reflection – And most importantly improvisation to keep it top class ! *LEARN SHARE GROW* Average

Word of mouth

We have always heard, experienced and believed that the best way of marketing is THE WORD OF MOUTH… ironic, that we are dentists . Correct me if I am wrong but people still check the web about something or someone they have been recommended (word of mouth ) before actually contacting. So word of mouth

Treatment co ordinator

Create a Treatment Co ordinator for handling treatment plans and presentations . She does everything for you ( non clinical ) reports , letters , ppt, photos , presentation etc. Create a Clinical coordinator for doing preliminary jobs for you like pre screening examination, study model impressions , photographs , treatment presentation on power point

Communication skills

Improve your communication skills with patients. Make sure you talk less technical jargon and more patient language . Use visual aids , animations and photos more than talking so as to increase case acceptance. Hope this helps *LEARN SHARE GROW* Average rating

Patient care

Patient care Give Courtesy calls to patients same day or next day after long treatment. Ask if they need help or any urgent attention. Give them a special number to call out of hours in case of emergency. Make them feel VIP. *LEARN SHARE GROW* Average rating

Missed appointments

Quick tip Use appointment reminders 2-3 days prior through patient management softwares or likewise . Give a call one day prior to check any pre- op advice or just a reminder call. Text message if easy for patient. *LEARN SHARE GROW* Average rating

Coordinate

"COORDINATE" Coordination is the Key to progress ! Coordination requires �� – A Plan – A Team – A System – A Check – A reflection – And most importantly improvisation to keep it top class ! *LEARN SHARE GROW* Average rating

Product pricing

Thought for Monday : Dental Service and products pricing is NOT dependent on neighbouring dentist price list ! It’s built on the facts of : Your Clinician fees Your Actual victuals Your Operating Costs Your Profits for Business Your Value additions Have you done your homework ? 🙂 *LEARN SHARE GROW* Average rating

A common mistake

Thought for the day : Successful entrepreneurs make a very common mistake – They start a second clinic after the first is successful and expect the same results ! Blunder !!! Success story does not happen…. again .. They make one common mistake of replicating everything exactly as clinic one … EXCEPT one … They

Sat nav

Thought for the day : You get up in the morning .. You look at the watch … You have a discomfort in your head … Discomfort about going to work … Discomfort about doing the same job as yesterday again… Discomfort of not following your passion but something else… When you come to cross

Positive change

Incorporate autoclaving and pouching of instruments as mandatory. Freshen up the colour and cleanliness of the clinic periodically and take it to next level. Patients appreciate a positive change. *LEARN SHARE GROW* Average rating

Go digital

Quick tip for the day Stop paper records – Go digital and IT based ( softwares ) for anything and everything possible. Learn Dental Implants. It’s a mandatory skill set. *LEARN SHARE GROW* Average rating

My Clinic Website…

My Clinic Website… We have always heard, experienced and believed that the best way of marketing is THE WORD OF MOUTH… ironic, that we are dentists. Correct me if I am wrong but people still check the web about something or someone they have been recommended (word of mouth ) before actually contacting. So word

Testimonials

Ask for testimonials in written , Videos and pictures from patients so as to use in your promotion to community. Master layering techniques in composite dentistry and start offering a higher end option to all patients at a price slightly more than your routine fillings. *LEARN SHARE GROW* Average rating

Things to do today

Things to do today 1) Revisit your vision / Aims / missions. 2) Prioritise the list. 3) Only do what your strengths are ! 4) Delete stuff which is not required. 5) Create Teams for different projects and give directions. 6) Delegate / Direct / Discipline / Deliver. *LEARN SHARE GROW* Average rating

Your team needs support

Thought for the day : Be ready for days when your team needs support. They are top class in performance at work however some days there are things which come up causing change in priorities. The final ownership is with you. You need to drive the ship forwards. Be Ready to take charge if need

Hard work?

Thought for the day : 1) There is no alternative to Hard work. 2) The clever people manage it by doing Smart Work. 3) The super intelligent people manage it by Delegating Work. To confirm once again what the great Tony Robbins says – *In the " moments of decision " your destiny is shaped.*

Business Days

Thought for the day : *Business days* (days in which we do not do any patients but just work on our 4 modules) in dentistry are as much important as *clinical days* . 1.Start taking half day out of your clinical schedule (apart from Sundays that is completely family day) and see the magic happening.

Thinking Numbers

Thought for the day : *Thinking Numbers* ��Calculate the minimum threshold collection for survival. ��Start getting your numbers for your best selling treatments ��Focus on your best selling treatments and try and reach that threshold in the first week of month. ��Book in profits the next week ��Do everything else you wanna do in your

Thinking Communication

Thought for the day : *Thinking Communication* There are many stages in the life of a dentist according to skill sets, age, income or human behaviour. But its the human behaviour that wins the hearts of most people. Though skill set is the most important thing to possess in dentistry but all the patient can

_Thank God it’s Saturday !🍻😎🕺💃🏻_ _Oh no ! it’s Monday !_🤦‍🤦‍♀😟

_Thank God it’s Saturday !��_ _Oh no ! it’s Monday !_��‍��‍♀�� Do you use☝ phrases often ! Wait, you really don’t have to go through life like this ! Think and reflect, why is this happening ? 1 ) You have no love for dentistry and are married to it by chance. But hey ,one

How do I communicate?

*Many of my patients don’t like to talk much�� ,how do I communicate ��??* Believe me , it’s not that , 98% of the times. They do not talk much because you don’t let them. Remember that it’s they who are new to your place ,they have entered your den,they are already having lots of

A blog about blogging

A blog about blogging! This is my first blog and I am really nervous about it!. I am nervous about the written word for I feel it depends on the reader to conceptualise the thought based on his/her experiences. Voiced opinions have another way to emote your words, suggest your humour or mischief, but…… Having

Response

Thought for the day : It’s all about a "response" ! Things happen and there will always be wins and a loss. Dentistry is no different . Business of dentistry will encompass a wide range of experiences from Staff management up to financial management and patient feedbacks. A very important learning is how does the

Inspiration

We are all leather shoes and need to polish ourselves every now and then. Whatever be the age, acquired skill sets, demographic or income strata, we all need enlightenment not just professionally but personally as well. Couldn’t stop myself from sharing the thought storming in my mind. German loss is an inspiration lesson and philosophy

Communication

Communication 3 basic things that any successful communication needs is a Genuine Sender , Message to be communicated ( it maybe idea, feeling, offer etc.) and a Patient Listener. In our Dental Practices we have to play both the roles When it comes to communicating with staff , patients or lab personnel. We as a

Communication

Communication Ideas can be communicated to masses without developing a connection with them but customized and acceptable solutions can only get through when we are able to develop a channel of communication built on trust and understanding, especially in medical field. Listen to understand,not to respond ,bcos in the haste of speaking we miss upon

Love is a splendid word

Love is a splendid word. Let us start finding love in our clinic. I can see a lot of eyebrows up and a lot of lit up eyebrows of the readers.�� We all love dentistry but let us truly find out how much we love it. Score yourself and your clinic and your team members

Motivation makes or breaks the game

*Motivation makes or breaks the game* ��Finding motivation is a basic human behaviour and executing it to perfection is the passion we bring in it. We would see plenty of people who were not that famous when they were our colleagues in college but have come up with some extra ordinary hard work passion and

Fear 😰😱😳😯😦

Fear �� Fear is just a line or groove in the brain. But the most difficult line to cross. One who owns the fear sees this groove very deep like a Valley of Fire. This line is the decisive factor for your personality .Each individual is shaped up according to fears and anxieties that he

The Power of Listening

*The Power of Listening* " Seek first to understand ,then to be understood ." _-Stephen Covey_ Great leaders are great communicators, and communication is not a one way street- it requires *Active Listening*. Listen to your :- _- Patients_ : To understand their needs better. _-Loved ones_ : To build healthy relationships _Team Members_: When

5 Challenges ( P’s ) faced by a Dentist!!

*5 Challenges ( P’s ) faced by a Dentist*!! As a dentist, for around two decades I have faced and overcome many challenges. There are wonderful stories associated with these phases of my professional life. 1. *PRESENTATION* �� Turns out, that presentation is a whole spiel of things than just showing up clean. Help from

_Thank God it’s Saturday !🍻😎🕺💃🏻_ _Oh no ! it’s Monday !_🤦‍🤦‍♀😟

_Thank God it’s Saturday !��_ _Oh no ! it’s Monday !_��‍��‍♀�� Do you use☝ phrases often ! Wait, you really don’t have to go through life like this ! Think and reflect, why is this happening ? 1 ) You have no love for dentistry and are married to it by chance. But hey ,one

THINKING EXPRESSSIONS

*THINKING EXPRESSSIONS* ��Send birthday or anniversary bouquets/cakes/ to your team members and your ardent fan patients and see the love they give you back.�� It will not just help you strenthen your relations but will also send a message that you care. ��Giving a bouquet after every surgery is another pleasing gesture.�� Many a times

5 B’s”👇

" 5 B’s"�� 1) BELIEVE in your product and its positives for your audience . They believe in the training program benefits. 2) BENEFITS – give the benefits and outcomes of this process / product. They told everyone how it will benefit them. 3) BOOST – keep talking to them and boost your information to

THE WORD OF MOUTH

We have always heard, experienced and believed that the best way of marketing is THE WORD OF MOUTH… ironic, that we are dentists . Correct me if I am wrong but people still check the web about something or someone they have been recommended (word of mouth ) before actually contacting. So word of mouth

Things don’t work to the plan

Have you been in a situation where things don’t work to the plan…? Have you been in a situation when things don’t work to plan? AND You blame the “circumstances “, your luck factor ” and ” people around you “! I read a powerful statement yesterday: HAPPENED” – IS 10% OF THE STORY …

HOCUS POCUS

HOCUS POCUS Hocus pocus is used by magicians (means endless nonsense talk) to divert attention so that they can do the trick. Focus on other hand is to not let the attention get diverted from the task in hand. Mind is wired to have problem centric thoughts. It thinks what can all can go wrong

YOU matters,I doesn’t

*YOU matters, I doesn’t* In a conversation with any person the biggest problem we face is to how to make it interesting and get the person genuinely and happily involved in the conversation. Normally while talking to a patient we talk as if self obsessed, using the word I , Me, My Skills, My Practice

LIFE

“LOVE YOURSELF LOVE YOUR DAY LOVE YOUR LIFE” L Lead Take responsibility of your actions and become a leader of your own life I Invest Invest in yourself to gain Health, Knowledge & Wealth. F Follow Follow what you preach E Evolve Evolve from your yesterday. “Love Yourself… Because that’s who you will be spending

I don’t like dentists … nothing personal!

“I don’t like dentists …Nothing personal” “I am paying for you knew car ain’t I?” “You dentist are just a rip off” “Why are you so costly when the others are not?” 😀 Common lines you hear over a career span be it India or overseas – It is common! So what do you do?